Terms & Conditions

I. INTRODUCTION

Welcome to Wellness Lab RX. These Terms and Conditions govern your use of our platform and services. By using this website or our services, you agree to these Terms and our Privacy Policy. This agreement outlines the relationship between you (the user) and Wellness Lab.

II. MODIFICATION OF TERMS

These terms may be updated at any time. Your continued use of the platform after any changes indicates your acceptance of the new Terms.

III. PLATFORM DESCRIPTION

Wellness Lab provides intake and health data collection, coordination with licensed medical providers, prescription coordination, and telehealth access.

Wellness Lab does not practice medicine and does not interfere with clinical decision-making.

IV. MEDICAL SERVICES DISCLAIMER

Providers utilizing our platform are independent, licensed professionals. All clinical decisions are theirs alone. Use of the platform does not guarantee any specific treatment or prescription.

Use of this platform does not establish a provider-patient relationship until you are evaluated and accepted by a licensed provider.

V. ELIGIBILITY

To use our services, you must be at least 18 years of age, a resident of the United States, and provide accurate, current, and complete information during the intake process.

VI. USER ACCOUNTS

You are responsible for maintaining the security of your login credentials. You must provide accurate information, and your account may be suspended or terminated if the information provided is found to be inaccurate or misleading.

VII. USER RESPONSIBILITIES

You agree to provide accurate medical data, follow your provider's instructions carefully, and understand the limitations of receiving care through a telehealth platform.

VIII. RESTRICTIONS

You agree not to misuse the platform. This includes, but is not limited to, unauthorized access, copying of proprietary content, or any form of platform abuse.

IX. TELEHEALTH CONSENT

By using our services, you acknowledge and consent to the use of telehealth. You understand the associated risks and benefits of remote care and agree that it is an appropriate modality for your needs.

X. PAYMENT TERMS

All payments are due at the time of purchase. You understand that payment does not guarantee a prescription, pricing may vary based on treatment and pharmacy, and services are not billed through insurance. You are responsible for all associated costs.

All purchases are subject to the Refund & Returns Policy.

XI. PHARMACY RELATIONSHIP

If prescribed, medications are fulfilled by licensed pharmacies. Our approved network includes, but is not limited to:

• Grand Avenue
• Optimal Balance
• Strive
• Revive

XII. NO GUARANTEES

Results vary from patient to patient. No outcomes are guaranteed, and we make no promises regarding specific health or weight loss milestones.

XIII. PRIVACY REFERENCE

Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your data.

XIV. INTELLECTUAL PROPERTY

All site content, including text, graphics, logos, and software, is the property of Wellness Lab RX and is protected by intellectual property laws.

XV. THIRD-PARTY SERVICES

We are not responsible for the content, accuracy, or practices of any external links, third-party services, or integrations provided through our platform.

XVI. DISCLAIMER OF WARRANTIES

The platform is provided on an "as-is" basis. We make no guarantees of uninterrupted service, error-free operation, or absolute security.

XVII. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Wellness Lab shall not be liable for any indirect, incidental, or consequential damages arising from your use of the platform. Our total liability is limited to a reasonable amount as defined by applicable law.

XVIII. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Wellness Lab and its affiliates from any claims, damages, or expenses arising from your misuse of the platform or violation of these Terms.

XIX. TERMINATION

We reserve the right to revoke access, suspend, or terminate your account at any time, with or without cause, particularly in cases of suspected misuse or violation of these Terms.

XX. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Wellness Lab operates, without regard to its conflict of law provisions.

XXI. CONTACT

If you have any questions or concerns about these Terms, please contact us at:

support@wellnesslab-rx.com

or via the contact form on our website.

XXII. ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Wellness Lab regarding use of the Services.