Wellness Lab App Privacy Policy
TheeInjectorNP LLC dba Wellness Lab
Last updated: May 25, 2026
Scope
This Privacy Policy applies to the Wellness Lab branded mobile app and related app support pages.
This policy does not replace any clinical Notice of Privacy Practices or care-specific consent that may apply when you receive services from Wellness Lab or a licensed provider.
Information We May Collect
We may collect information you choose to provide through the app, including:
- Name
- Email address
- Phone number
- Account access information
- Messages or support requests
- General wellness or care coordination information you choose to share
We may also collect limited technical information, including:
- Device type
- App activity
- Log data
- Approximate location based on device or network settings
- Error and performance information
How We Use Information
We may use information to:
- Operate and maintain the app
- Respond to support requests
- Help coordinate administrative communication
- Send app-related notices
- Improve app reliability and user experience
- Protect the security of the app
- Comply with applicable law
Health-Related Information
Some information shared through Wellness Lab systems may relate to health or care coordination. Health-related information is handled with appropriate privacy safeguards and access controls.
The app is not intended for emergencies. If you are experiencing a medical emergency, call 911 or seek immediate in-person care.
Sharing Information
We may share information only as needed with:
- Wellness Lab team members involved in support or care coordination
- Licensed providers involved in your care
- Service providers that help operate the app
- Legal or regulatory authorities when required
We do not sell personal information or protected health information.
Communications
By using the app or contacting Wellness Lab, you may receive administrative or support-related communications by app message, email, phone, or text message. You may request help with communication preferences by contacting Wellness Lab support.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No electronic system can be guaranteed to be completely secure.
Retention
We retain information only as long as reasonably needed for app operation, support, care coordination, legal compliance, and recordkeeping.
Your Choices
You may contact Wellness Lab to request help with:
- Access to your information
- Correction of inaccurate information
- Communication preferences
- Account support
Children
The app is intended for adults. It is not intended for users under 18.
Updates
We may update this Privacy Policy from time to time. The updated date will show when changes are made.
Contact
Wellness Lab
Email: support@wellnesslab-rx.com
Text or call: (512) 856-9612